Familiar & cozy

soothing & relaxed

fresh & local

wild & untouched

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General Terms and Conditions

Cancellations

Even if you are already looking forward to your vacation, unfortunately, something unexpected can always come up. Cancellation is free of charge up to 30 days in advance. Up to 14 days in advance, 70% of the travel costs are due. After that, 100% of the travel costs will be charged. In case of no-show or early departure, 100% of the travel amount will be charged. Cancellation is only possible in writing. We kindly ask for your understanding. We therefore recommend that our guests take out cancellation insurance to avoid any costs that may arise.

2. General

  • The apartments are ready for occupancy from around 2:00 PM

  • Departure by no later than 10:00 AM

  • Errors and mistakes excepted – prices according to hotel brochure and homepage

  • You can settle the bill in cash, by EC card, or credit card; Diners and American Express cards are not accepted

  • In case of early departure or late arrival, 100% will be charged

  • Only written agreements are valid. Your reservation is valid after it has been confirmed by us in writing and a deposit has been made by the guest

  • Apartment numbers cannot be booked bindingly. We are happy to note your requests

  • All apartments are designated as non-smoking apartments

  • Pets allowed on request and registration. (Cats are not allowed in our house)

  • Dogs are not allowed in all apartments – we charge EUR 25.00 per dog per day without food

  • One dog per apartment is allowed. The dog owner is liable for any damage to the furniture. For hygienic reasons, we ask you to use the personal dog blanket or basket. Please note that in Pertisau and the surrounding area there is a dog leash regulation; the dog must be on a leash. In all public transport (train, bus, cable cars), a muzzle is mandatory.

  • We reserve the right to charge an additional final cleaning fee in case of heavy soiling of upholstered furniture and floors in the apartments (one-time EUR 30.00). Dogs are not allowed on the playground and sunbathing lawn.

  • Packages: No refund or credit for non-utilization of the offered services.

Contents of the online offer

Wagners Aparthotel assumes no liability for the timeliness, correctness, completeness, or quality of the information provided. Liability claims against Wagners Aparthotel relating to material or non-material damages caused by the use or non-use of the information presented or by the use of incorrect or incomplete information are generally excluded, unless there is proven intentional or grossly negligent fault on the part of Wagners Aparthotel.

All offers are non-binding and subject to change. Wagners Aparthotel expressly reserves the right to change, supplement, delete parts of the pages or the entire offer without separate notice, or to temporarily or permanently cease publication.

Privacy Policy

1. Privacy at a Glance

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. Detailed information on the topic of data protection can be found in our privacy policy listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.

How do we collect your data?
Your data is collected partly because you provide it to us. This may include data you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data collection occurs automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction, blocking, or deletion of this data. For this and further questions on the topic of data protection, you can contact us at the address provided in the imprint at any time. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority.

Analysis tools and third-party tools

When you visit our website, your browsing behavior may be statistically analyzed. This mainly happens using cookies and so-called analysis programs. The analysis of your browsing behavior is generally anonymous; the browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you about the options for objection in this privacy policy.

2. General Information and Mandatory Details

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy. When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this happens. We point out that data transmission on the Internet (e.g., when communicating by e-mail) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible entit

The responsible entity for data processing on this website is:

Wagner’s Aparthotel
Josef Kirchmair
Wagnergasse 4
A-6213 Pertisau

Phone: +43 5243 43130
E-mail: info@wagners-aparthotel.com

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, or similar).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke your already given consent at any time. An informal notification by email to us is sufficient for this. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Data Portability

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

You have the right, within the scope of applicable legal provisions, to receive at any time, free of charge, information about your stored personal data, their origin and recipient, and the purpose of data processing. You may also have the right to request correction, blocking, or deletion of this data. For this purpose, and for any further questions regarding personal data, you can contact us at any time using the address provided in the legal notice.

Objection to advertising emails

The use of contact data published within the framework of the imprint obligation for sending unsolicited advertising and informational materials is hereby objected to. The operators of the site expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

3. Data Protection Officer

Legally mandated data protection officer

We have appointed a data protection officer for our company.

Wagner’s Aparthotel
Josef Kirchmair
Wagnergasse 4
A-6213 Pertisau

Phone: +43 5243 43130
Email: info@wagners-aparthotel.com

4. Data Collection on Our Website

Cookies

The websites partially use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, as well as to activate the automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website.

Cookies that are necessary for carrying out the electronic communication process or for providing certain functions you desire (e.g., shopping cart function) are stored based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Other cookies (e.g., cookies for analyzing your surfing behavior) are handled separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

  • IP address

A merging of these data with other data sources does not take place.

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form including the contact data you provide there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered into the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. A simple notification by email to us is sufficient. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

The data you enter in the contact form remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

5. Analytics Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising.

IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address is shortened by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser to Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent the storage of cookies by configuring your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the data generated by the cookie about your use of the website (including your IP address) from being sent to Google and the processing of these data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: Disable Google Analytics.

More information about handling user data at Google Analytics can be found in Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de.

6. Plugins and Tools

Google Web Fonts

This site uses so-called Web Fonts provided by Google for uniform font display. When you visit a page, your browser loads the required Web Fonts into its browser cache to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google servers. This enables Google to learn that our website was accessed via your IP address. The use of Google Web Fonts is done in the interest of a uniform and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support Web Fonts, a standard font on your computer will be used.

Further information about Google Web Fonts can be found at
https://developers.google.com/fonts/faq
and in Google’s privacy policy:
https://policies.google.com/privacy.

7. Online Dispute Resolution (ODR Platform)

For consumer disputes arising from this contract in connection with the online sale of goods and services between ueberall. GmbH (https://www.ueberall.euoffice@ueberall.eu) and a consumer, you can submit a complaint via the European Commission’s ODR platform at https://ec.europa.eu/consumers/odr/main/index.cfm.

Apartments

Familiar & cozy

Wellness

soothing & relaxing

Culinary delights

fresh & regional

Active

wild & untouched